The introduced RPA solution allowed the bank to abandon the use of manual labor and use machine learning to automate processes. The project is ongoing, now the team is developing new processes.
The customer now operates an API that can be called by different systems, while using all the benefits of a microservice architecture. Services are available almost 100% of the time. There are more than 15,000,000 domain service external system calls per week.
Every day, 30,000 users operate the system, 2,000,000 financial transactions are conducted. Account opening time reduced from 28 to 12 minutes.